FAQ

1. Simple A simple signature is a graphical signature affixed to a document. When all signatories have affixed their signatures to the document, it is then cryptographically sealed. This seal provides an extra layer of security for your transaction without any drawback regarding user experience. This is the easiest to

In European Union, UK, Iceland, Norway and Liechtenstein, the e-signature legal basis is called EU Regulation on Electronic Identification and Trust Services for Electronic Transactions in the Internal Market (eIDAS for short). In Switzerland, it is the Federal Act on Electronic Signatures (ZertES). YumiSign, while not officially certified, designed its

YumiSign comes with a complete REST API, allowing you to interconnect your project easily. Please read the documentation here: https://docs.yumisign.com/index.html In order to use the API, you will need an API key. You can generate one directly from your YumiSign account, in the developer section.

For several reasons, you may not receive an email or mobile text message sent by YumiSign. Keep in mind that both emails and SMS are travelling through multiple third party services (for instance, your mobile service provider or your company email server). For this reason, notifications can be delayed or

If you are signing a document with an advanced or a qualified signature, no visual signature is added to the document. To check the electronic signature, use a PDF Reader software (like Adobe Acrobat Reader).

While most of YumiSign's features are available directly through your web browser, some features require the use of the YumiSign mobile app: Feature with mandatory app usage * Digital Signature Feature with optional app usage * 2FA - you may use 2FA with SMS or email How to install the YumiSign mobile

YumiSign is compatible with most of today's web browsers. YumiSign works on mobile browsers as well, creation and modification of projects will be restricted. YumiSign recommends: * Chrome (100 or newer) * Firefox (98 or newer) * Safari (15 or newer) * Edge (96 or newer) Other Chromium based browser (Opera, Vivaldi) may work.

By default, YumiSign requires your password to be at least 6 character long. But in order to increase the security of your account, we recommend you follow below guidelines for a strong password. * Be at least 12 characters long * Mix letters, numbers, and special characters * Do not follow any specific

YumiSign supports a large variety of file formats. Here is a non-exhaustive list: File extension mime type limitations .pdf application/pdf 1.3 and later .png image/png   .jpg, .jpeg image/jpeg   .gif image/gif Will lose any animation .doc application/msword Because of the conversion process, documents with too

If you are the recipient in a signature project, you do not need an account. You will receive your signature request and the signed document by mail. Signing with a free account offers a few advantages: Your signed documents are stored on our servers without any time or size limit,