Deleting my account

Table of contents

Before deleting your account

To delete your account, you must cancel any ongoing project you created
All documents stored in your account will be deleted and should be saved/downloaded elsewhere
If you belong to an organization, you must leave it before deleting your account
If you own an organization, you can transfer its ownership to another member or remove all members

Deleting your account is final, no recovery will be possible.

To delete your account, go to your profile settings, section "My profile" and click on "Delete my account":

You will reach a confirmation screen asking you to enter your password:

Once you have entered your password and click "Delete all my data", your account will be deleted.

If you have any additional questions (not covered in this help guide), please click on the Contact Us button. We will be happy to assist you further.

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